← Strategy(02 — 03)

Every stage of
the journey. Planned.

A funnel is only as strong as its weakest stage. We map the customer journey and define the content, offers, and triggers that move people forward.

Map my funnel →
Funnel architecture
Awareness
Consideration
Intent
Conversion
Retention
No dead ends between touchpoints

Map the path
to conversion.

Without a clear funnel, you're running campaigns in the dark. We audit what you have, identify where you're losing people, and design a structured plan that aligns your channels, content, and campaigns around a single coherent customer journey.

01
01

Customer Journey Mapping

We map every touchpoint from awareness to advocacy — understanding how your customers currently find, evaluate, and decide to buy from you, and where they drop off along the way.

Full Journey
02
02

Funnel Audit & Gap Analysis

We review your existing campaigns, landing pages, and conversion paths to identify exactly where you're losing potential customers and what needs to be fixed first for maximum impact.

Find the Leak
03
03

Channel & Tactic Mapping

We assign the right channels and tactics to each funnel stage — awareness, consideration, conversion, and retention — so every marketing activity has a clear role and measurable objective.

Right Tactic, Right Stage
04
04

Landing Page & CRO Recommendations

Traffic is only valuable if it converts. We review your landing pages and provide specific, actionable recommendations to improve conversion rates at every stage of the funnel.

Convert More
05
05

Funnel Roadmap Delivery

A clear, prioritised roadmap — what to build, what to fix, and in what order — so you know exactly where to focus your time and budget for the biggest return.

Clear Priorities

From broken stages
to a working system.

01

Data & Journey Audit

We pull data from GA4, your ad platforms, and CRM to understand current funnel performance at every stage — where volume enters, and where it's lost.

Day 1–3
02

Gap Identification

We identify the highest-impact gaps — the stages with the largest drop-off and the biggest opportunity for improvement — and prioritise them by potential revenue impact.

Day 4–5
03

Funnel Design

Full funnel plan developed — channels, content, landing pages, and nurture sequences mapped to each stage, with clear KPIs and measurement frameworks for every element.

Day 6–9
04

Roadmap & Handover

Prioritised implementation roadmap delivered — what to fix first, what to build next, and how to measure success at each stage as you roll it out.

Day 10

Echo's funnel audit found that we were losing 80% of our paid traffic on the landing page — not in the ad. Fixing that one stage doubled our lead volume without increasing spend by a single euro.

CMO — SaaS Company, Stockholm

Common questions.

  • Access to GA4, your ad platform accounts (view-only is fine), and your CRM or lead tracking system if you have one. The more data we have, the more precise the audit — but we can work with what's available and supplement with qualitative assessment where data is thin.

  • Both options are available. The funnel planning service delivers a comprehensive roadmap your team can implement. If you want us to execute — building campaigns, pages, and sequences — we can scope a follow-on retainer. Many clients start with planning and bring us in for execution once the priorities are clear.

  • Funnel planning is specifically about the mechanics of your customer journey — how someone moves from unaware to converted, what happens at each stage, and where the bottlenecks are. It starts with what's currently happening and builds a plan to make it work better.

  • Typically 2 weeks from data access to final roadmap delivery. Complex businesses or those with multiple products and audiences may take slightly longer. We deliver a clear timeline at the start of every engagement.

Find where you're losing people.
Then stop losing them.

Start a project →